We guarantee manufacturing, safety, and freshness on all our products. If an item hasn’t met your expectations, you can return it. Unlike most retailers, we also guarantee product selection advice offered through our website, and staff. If an item you’ve purchased; based on this advice, and it turns out to be unsuitable, you can return it for exchange, refund, or credit. If you have any questions about our guarantee, please email us at firstname.lastname@example.org, or call us 972-214-8786.
Returns and Exchanges can be made by mail only to 15922 Eldorado Parkway, Suite 1726, Frisco, TX 75035.
Note: Wholesale purchase returns will not be accept in person, by mail or courier without written approval.
Returning by mail in the U.S.: With written consent, returned items must be sent via insured, prepaid Regular US Mail. Insuring your return allows you to track your parcel with the US Postal Service. Please Note: We do not accept CODs.
Returning by mail outside the U.S.: Ship goods prepaid, by insured ground shipping.
To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package. Note: Do not return items by UPS or other carriers, as duty and /or brokerage fees will be charged, and your return will be refused by Spain's Spices. If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Note: Our Processing Center does not accept returns in person. Mail returns to: 15922 Eldorado Parkway, Suite 1726, Frisco TX, 75035.