Like many retailers and wholesalers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers and wholesalers, we also guarantee the product selection offered through our website, and staff. If an item you’ve purchased based on this advice turns out to be unsuitable, you can return it for exchange, refund, or credit.
If you have any questions about our guarantee, please email firstname.lastname@example.org.
Returns and Exchanges
Please email our Service Center if you wish to return or cancel an order placed online.
Please note: Our wholesale location will not accept returns in person.
Returning by mail
Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Please do not return items by UPS or other carriers, as duty and /or brokerage fees will be charged, and your return will be refused by Spain's Spices.
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.